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Getting started · · 3 min · 8 steps

How to read your first results

In your first week, Results counts each post as it goes out. Reach and interactions say Collecting until the networks report. Trends come one window later.

Before you start

  • At least one social network connected, and a post published through Munshi or your past posts imported. Until then, Results has no posts to count and says so.
  1. Click Results in the sidebar. It opens on Overview. The Social card counts what went out across your connected accounts in the window picked at the top.

    Results open on the Overview tab, with the Social card and its four tiles.
  2. Posted counts a post as soon as it goes out, across every connected account. It needs nothing back from the networks, so it is the first figure to fill in.

    The Posted tile reading 1, across 6 accounts.
  3. Reached and Interacted say Collecting until a network reports the first numbers for your posts. The line under them reads Networks have not reported yet, or Sync running while Munshi reads your accounts. Nothing is wrong, and there is nothing to do.

    The Reached and Interacted tiles reading Collecting, with Networks have not reported yet under each.
  4. Further down, the Social card has a row for each network. A network you posted on reads No reading reported for these posts yet until its numbers arrive. At the 7-day window, a network with no post reads Nothing posted in 7 days.

    The Social card by network: Instagram with No reading reported for these posts yet, the others with Nothing posted in 7 days.
  5. The stamp above the cards says when the numbers were last read. Refresh asks your networks again, and Google too once it is connected. Until the networks report, the tiles keep saying Collecting.

    The Last updated stamp and the Refresh button above the Social card, whose tiles still say Collecting.
  6. Click Social. The line at the top says when your accounts were connected, and that Munshi reads each one about twice a day. Your total audience counts from that first reading, so it shows from the start.

    The Social tab in its first week, with the Connected line and the total audience across 6 accounts.
  7. The wait is as long as the window, so on 30 days or 90 days the day moves further out. Compare over 7 days instead switches the window to a week, which fills in first.

    The 30-day window with a later arrival day and the Compare over 7 days instead link.

Where you are now

You know which figures count from your first post, which wait on the networks, and the day your comparisons arrive. From that day, the Social tab compares each window with the one before it.

If something goes wrong

“Not counted yet”

Publish a post through Munshi, or bring in what is already on your channels with Import past posts when Results offers it. Munshi is not tracking any posts yet, so there is nothing to count.

A tile still says Collecting

Click Refresh a little later. No network has sent numbers for the posts in the window yet. If the line under the tile reads Sync running, Munshi is reading your accounts now.

There is no Compare over 7 days instead

You are already on the soonest window. The link only shows when a week is sooner than the window you picked. On 7 days, the day named is already the soonest.

“Your accounts are unreachable right now”

On the Social tab, click Try again. Munshi could not reach your networks just now.

Try it on your own brand this week.

Munshi Social, the AI content marketing engine for small teams, plans, writes, publishes, and tracks your blog and socials. The guide above shows the real app, not a mock-up.

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